Know Your Rights
Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.
Will the insurance company guarantee your work?
We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.
Who pays for repairs?
It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.
Do I have to accept the insurance company's appraisal of damage?
No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.
Do I have the right to a rental car?
If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.
If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.
Want more information on your rights? To make an appointment, call us at 603-818-8430 or make an appointment online!
Know Your Rights
Amazing! I must say I was having a difficult time finding an auto shop that I trusted in the area and they are outstanding. So friendly, polite and accommodating. Will continue to go to Mobil for all my auto needs. Went to the RT111 location.
I trust Windham Mobil completely and excellent service. My wife and I have been taking our cars here for years.
There are few places you can take a car and know that they will work to diagnose, take the time to explain, and then even show you the parts and how they fixed the problem. Consistently great service from the whole team at Windham Mobil.
This is an awesome place to get your car repaired! Great mechanics, honest repairs, what more could you want?
Nice people. Very affordable and dependable. Dropped off car day before and they had it done 2 hours ahead of time and $100 under what the quote was for. And spend the time to explain everything they did and everything they find. I would definitely recommend.
These guys are great! They are very honest and do the job right. They don't try to do unnecessary work or overcharge you. They are very down to earth. You get a sense that they know what they are doing and they stand behind their work.